When to contact the Canada Revenue Agency

Your marital status, address, etc. changes
You should keep your information up to date with the Canada Revenue Agency (CRA). Let us know as soon as possible of certain changes, as well as the date they happened or will happen.

 

You did not receive your GST/HST credit payment
If you do not receive your GST/HST credit payment on the expected payment date, please wait 10 working days before you contact the CRA.

 

You did not receive a notice of determination
As a result of legislative changes, the CRA no longer sends notices of determination to individuals who are not eligible to receive the GST/HST credit. If you did not receive a notice of determination and want one in order to appeal your eligibility or entitlement, please contact the CRA.

 

You have a question
If you have any questions at all about the GST/HST credit, you can contact the CRA.

Related service and information

Contact information - child and family benefits and credits

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