Keep your information up to date
For confidentiality reasons, the Canada Revenue Agency (CRA) can only discuss a file with the person who receives the benefits or credits. We can speak with someone else if the benefit recipient sends the CRA written permission naming the person they would like us to deal with. See how to grant authorization to a representative.
You need to contact the CRA when:
- your marital status changes
- you change your address
- you want to start, change, or end direct deposit
- the number of children in your care changes
- a death has occurred
- you or your spouse or common-law partner's residency status has changed
- your notice shows outdated information
Your marital status changes
You must tell us if your marital status changes to make sure you are receiving the correct benefit and credit payments.
You change your address
You need to tell us your new address if you move. Your benefit and credit payments may stop if you do not. This is the case even if you use direct deposit and your bank account does not change. See how to change your address.
You want to start, change, or end direct deposit
Your benefit and credit payments can be deposited directly into your bank account.
You can start direct deposit or change your banking information at any time.
If we cannot deposit a payment into your account, we will mail you a cheque.
The number of children in your care changes
Let us know if the number of children in your care changes. This could happen in any of the following situations:
Your child is born or a child starts to live with you
You need to apply for child benefits when your child is born or a child starts to live with you.
A child is no longer in your care
You need to tell us right away if you are getting benefit or credit payments for a child that is no longer in your care, stops living with you, or dies. This will avoid overpayments and requests to pay back some of your benefits.
Your entitlement to benefit payments stops the month after the child is no longer in your care.
If you are receiving the GST/HST credit for a child who moves, becomes a spouse or common-law partner or a parent, you must also let us know.
You can let us know in one of the following ways:
You start or end sharing custody of a child
Do you share custody? You must apply for shared benefits or credits when you start sharing custody of a child.
If you already get the benefit or credit for a child, apply for shared benefits and credits by calling 1-800-387-1193.
When a shared custody situation ends, you have to let us know in one of the following ways.
If the child is no longer in your care:
If the child is now living with you full-time:
- use the online service “Apply for child benefits” on My Account
- send us a completed Form RC66, Canada Child Benefits Application
A death has occurred
Let us know if any of the following situations apply:
The benefit recipient has died
If the benefit recipient has died, the next of kin or the estate has to tell us as soon as possible. Someone else may be eligible to get the benefits for the child.
If you are the surviving spouse or common-law partner of the former recipient, in most cases you won't have to fill out a new child benefits application. The child will be transferred automatically to your account.
We may still send a payment after the date of death if we are not aware of the death. If this happens, return the payment to your tax centre with a brief letter of explanation.
You are the benefit recipient and your spouse or common-law partner has died
If you receive benefit payments for a child and your spouse or common-law partner dies, contact us to tell us his or her date of death. We will recalculate your payments to adjust your family net income.
You are the new primary caregiver
If anyone other than the parent is now primarily responsible for the child (such as a grandparent or guardian), that person will have to apply for benefit payments for the child in one of these ways:
- use the "Apply for child benefits" online service on My Account
- complete and send us Form RC66, Canada Child Benefits Application
If the deceased recipient was getting payments under provincial or territorial child benefit and credit programs administered by the CRA, there is no need to apply separately. We will use the information from your completed application to determine the new caregiver's eligibility for these programs.
The GST/HST credit recipient has died
An individual is not entitled to receive GST/HST credit payments after he or she dies. The CRA may send a payment after the date of death if we are unaware of the situation. If this happens, please return the payment to your tax centre and let us know the date of death so we can update our records.
The deceased was single, separated, divorced, or widowed
If the individual died before the month that the CRA issues the credit, we cannot make any more payments in that person's name or to that person's estate.
If the individual died during or after the month that the CRA issues the credit, and the payment has not been cashed, please return it to the CRA so that we can send the payment to the person's estate.
If the individual had been receiving a credit for a child, the child's new caregiver should contact the CRA to request GST/HST credit payments for that child.
The deceased was married or living common law
If his or her GST/HST credit included an amount for a spouse or common-law partner, that spouse or common-law partner can ask to receive any remaining GST/HST credit payments for himself or herself and for any of their children. If the spouse or common-law partner did not file a return for the previous year, he or she must do so.
You or your spouse or common-law partner's residency status has changed
If you or your spouse or common-law partner’s residency status has changed, contact us.
If your non-resident spouse or common-law partner immigrates to Canada, he or she must provide all of the following information in writing immediately:
- social insurance number
- date of birth
- immigration date
- statement of income
Your notice shows outdated personal information
Your child benefits notice shows the amount of your annual payment. It also shows the information we used to calculate it. If any of your personal information has changed or is different from what your notice shows, then you need to contact us so we can recalculate your payment amounts.
If you need to update your personal information, you can:
- use My Account
- contact us
Related services and information
- Benefit and credit payment dates reminders
- My Account
- MyBenefits CRA mobile application
- Child and family benefits calculator
- Contact information - child and family benefits
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