Help for the CRA website and electronic services

FAQs

FAQs about this site.

Electronic services

If you need help using NETFILE or Represent a Client, or need help accessing My Account or Quick Access, call our e-Services Helpdesk for individuals.

If you need help accessing My Business Account, or using GST/HST NETFILE, GST/HST TELEFILE, Filing Information Returns Electronically, Represent a Client, or Payroll Deductions Online Calculator, call our e-Services Helpdesk for businesses.

Document formats

Forms and publications on the CRA website are available in one or more formats, including HTML and .pdf. Please see our help files for information on how to use the various formats.

Permission to use website contents

You may create a link from your website to the CRA site. For use of CRA website content, please see the Important notices page.

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