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As of February 22, 2010, we will be offering new extended evening and weekend hours for our Individual Income Tax Enquiries telephone service. Telephone agents will be available Monday to Friday (except holidays) from 8:15 a.m. to 9:00 p.m. (local time) weekdays, and from 9:00 a.m. to 5:00 p.m. on Saturdays (except Easter weekend). Our automated service will remain available 24 hours a day, 7 days a week.

Changes to Canada Revenue Agency Service and Payment Counters

Self-serve Options

My Account Your personal information on our secure Web site	NETFILE File your personal income tax and benefit return electronically
Change my address If you have an epass with CRA, log in to My Account to change your personal address	My Business Account Your business information on our secure Web site
Forms and publications Conveniently download any that you may need

How you can contact us

Telephone numbers for enquiries For personal income taxes, business registration and taxes, child and family benefits, NETFILE and My Account Helpdesks, My Business Account Helpdesk, payment arrangements, and more.	Hours of service For telephone enquiries and service at tax services offices
Tax services offices and tax centres Addresses, office hours, and fax numbers	Where to send your T1 Return Find out where you can deliver or mail your T1 Income Tax Return
Where to send your T2 Return Find out where you can deliver or mail your T2 Income Tax Return	Where to send your Child and Family Benefits forms Find out the address of the tax centre to mail your Child and Family Benefits forms.
Media Contact List Find a list of media contacts (for media enquiries only)	Minister and Commissioners Mailing addresses of officials at the Canada Revenue Agency
Where to report tax cheating or fraudulent activities Find out how you can report suspected tax cheating or other fraudulent activities.	Where to make a voluntary disclosure Find out how to make a voluntary disclosure.
International Tax Services Office International and non-resident enquiries (excluding GST/HST enquiries)	Non-resident GST/HST enquiries Telephone numbers, addresses, hours of telephone service
Charities Client Service Information about charities and giving

Fraudulent communications

Have you received a suspicious email, telephone call, or letter that claims to be from the CRA? To find out about how you can protect yourself and what to do if you have become a victim of fraud, see Beware of fraudulent communications.

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