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As of April 2009, self-serve stamping machines are available during regular office hours in all of the tax services offices. When taxpayers drop off original documents to the Canada Revenue Agency and need proof of delivery, they can simply bring a photocopy and stamp it using one of these convenient and easy-to-use machines. Also, taxpayers can send their information through regular post, registered mail, and courier service.

Changes to Canada Revenue Agency Service and Payment Counters

Self-serve Options

My Account Your personal information on our secure Web site	NETFILE File your personal income tax and benefit return electronically
Change my address If you have an epass with CRA, log in to My Account to change your personal address	My Business Account Your business information on our secure Web site
Forms and publications Conveniently download any that you may need

How you can contact us

Telephone numbers for enquiries For personal income taxes, business registration and taxes, child and family benefits, NETFILE and My Account Helpdesks, My Business Account Helpdesk, payment arrangements, and more.	Hours of service For telephone enquiries and service at tax services offices
Tax services offices and tax centres Addresses, office hours, and fax numbers	Where to send your T1 Return Find out where you can deliver or mail your T1 Income Tax Return
Where to send your T2 Return Find out where you can deliver or mail your T2 Income Tax Return	Where to send your Child and Family Benefits forms Find out the address of the tax centre to mail your Child and Family Benefits forms.
Media Contact List Find a list of media contacts (for media enquiries only)	Minister and Commissioner Mailing addresses of officials at the Canada Revenue Agency
Where to report tax cheating or fraudulent activities Find out how you can report suspected tax cheating or other fraudulent activities.	Where to make a voluntary disclosure Find out how to make a voluntary disclosure.
International Tax Services Office International and non-resident enquiries (excluding GST/HST enquiries)	Non-resident GST/HST enquiries Telephone numbers, addresses, hours of telephone service
Charities Client Service Information about charities and giving

Fraudulent communications

Have you received a suspicious email, telephone call, or letter that claims to be from the CRA? To find out about how you can protect yourself and what to do if you have become a victim of fraud, see Beware of fraudulent communications.

Comments

We welcome your comments about our Web site. If you are commenting about a specific Web page, please include the Web address/URL of the page in your email. You will not receive a reply, other than an acknowledgement message, but we will review your comments. Please do not use this email address to ask questions about your tax situation or to ask for help with an electronic service. Personal information such as your social insurance number or personal tax information should never be sent to the CRA by email. Although email is common and widely used today, it is not secure. It can be intercepted and the name of the originator can be changed. Instead, see our Telephone numbers for enquiries. Also, do not use this email address to ask for a change to your mailing address. Instead, see How to change your address.