Canada Revenue Agency
www.cra.gc.ca
Common menu bar links
Telephone numbers
As of February 22, 2010, we will be offering new extended evening and weekend hours for our Individual Income Tax Enquiries telephone service. Telephone agents will be available Monday to Friday (except holidays) from 8:15 a.m. to 9:00 p.m. (local time) weekdays, and from 9:00 a.m. to 5:00 p.m. on Saturdays (except Easter weekend). Our automated service will remain available 24 hours a day, 7 days a week.
Enquiries
| T.I.P.S. (Tax Information Phone Service) This automated phone service provides information to individuals and businesses |
1-800-267-6999 Services offered |
| Individual income tax enquiries Tax information for individuals, including personal income tax returns, instalments, RRSPs, and the Working Income Tax Benefit Hours of service and service standard |
1-800-959-8281 My Account |
| Telerefund This automated phone service provides information about your income tax refund. |
1-800-959-1956 My Account |
| Businesses and self-employed individuals Business and GST/HST registration, payroll, GST/HST (including rebates such as the new housing rebates), excise taxes and other levies, excise duties, corporations, sole proprietorships and partnerships Hours of service and service standard |
1-800-959-5525 My Business Account |
| Universal Child Care Benefit, Canada Child Tax Benefit UCCB, CCTB and related provincial and territorial programs, child disability benefit and children's special allowances Hours of service and service standard |
1-800-387-1193 See Web pages |
| GST/HST credit for Individuals GST/HST credit and related provincial and territorial programs Hours of service |
1-800-959-1953 See Web pages |
| Forms and publications Order publications online or download from the CRA site. You can also use the toll free number to order |
Order online or get phone numbers and hours of service |
|
International Tax Services Office |
Phone numbers and hours of service |
|
Payment arrangements (income tax) |
1-888-863-8657 Hours of service |
|
Payment arrangements |
1-866-864-5823 Hours of service |
| e-Services Helpdesk for individuals Call these numbers when you cannot access My Account or Quick Access, or when you need help with Represent a Client |
Phone numbers and hours of service |
| e-Services Helpdesk for businesses Call these numbers when you cannot access My Business Account, or when you need help with GST/HST NETFILE, GST/HST TELEFILE, Filing Information Returns Electronically, Represent a Client, or Payroll Deductions Online Calculator |
Phone numbers and hours of service |
| TTY (Teletypewriter) For enquiries from persons who are deaf or hard of hearing, or who have a speech impairment |
1-800-665-0354 |
| Charities Client Assistance Get information about registered charities |
1-800-267-2384 Hours of service |
