Canada Revenue Agency
www.cra.gc.ca
Common menu bar links
Services on My Business Account
New services since April 7, 2008
- View banking information
- View operating name
- Manage operating name
- File a GST/HST return
- View account transactions for payroll
- View remitting requirements for payroll
Common services
- Authorize or manage representatives
- Manage my profile
- View business addresses
- View correspondence (communication items issued by CRA) (except payroll)
- View account balance and transactions (except payroll)
- Make online requests (except payroll)
- Request a CPP/EI ruling
- Link to Nova Scotia Business Registry Internet Services
- Register a formal dispute (Notice of objection or Appeal)
GST/HST accounts
Payroll accounts
- T4 Web forms
- Internet file transfer
- Provide a nil remittance
- View returns status
- View account balances
Corporation accounts
Other levies accounts (Excise Duty, Excise Tax, Excise Tax on Insurance Premiums, Air Travellers Security Charge and Softwood Lumber Product Export Charge)
New services since April 7, 2008
This service allows you to view the direct deposit information we have on file for the account.
This service allows you to view the operating name for the business account.
This service allows you to modify or delete an existing operating/trade name or add a new one.
My Business Account allows you to file a GST/HST return over the Internet without a Web Access Code.
This service allows you to view financial transactions that are currently captured on the PD7A. This enhancement will allow the user the option to ensure a payment has been received, a return has been filed and posted, and see any assessments that may have been charged.
This service allows you to see the remitter and payroll frequency codes. This enhancement will allow users to verify their remitting requirements with CRA.
Common services
Authorize or manage representatives
You as the business owner can authorize a representative including your employees to access your business account(s) information online by accessing the "Authorize or manage representative" link. You will need the employee or individual's RepID they received by registering as a representative through Represent a Client. You can also authorize a tax or payroll services business using their BN after they have registered with Represent a Client.
You can authorize representatives to:
- view your account information only or to view and request changes to your account(s)
- access a specific BN account(s)
- expire the authorization on a specific date
Online authorization allows immediate access to the representatives. They will have access to most services offered through My Business Account. Once authorized, they access the information through Represent a Client.
Business owners can also manage their representatives by viewing a list of authorized representatives we have on file for the business. This service allows you to cancel or modify each representative's authorization.
Add a business to My Business Account profile
This service allows you to add the BN accounts registered to your name and allows you, the business owner, to delete them from your My Business Account profile should you not want to access them online. It also allows you to select a BN as the default on the personalized Welcome page.
You can view your business addresses for:
- the physical location
- mailing
- books and records
Some businesses provide the CRA with separate addresses for different types of business accounts, such as GST/HST, payroll, corporation income tax, excise duty, excise tax, excise tax on insurance premiums, Air Travellers Security Charge and Softwood Lumber Product Export Charge. If this is the case, My Business Account will list the physical, mailing, and books and records addresses on file for each applicable business account.
View correspondence (communication items issued by CRA)
This service allows you to electronically view certain communication items. Specifically, you can view letters and Notices previously received from the CRA.
View account balance and transactions
From the Account balance screen, you can:
- View an interim balance of payments and credits received for a period end of a return not yet processed and a balance for the result of a return processed for a specific period less any amounts under dispute, not yet applied or not yet due.
- Select "Calculate Future Balance" to view a revised balance that includes interest calculated to a date you select. This option will be available on the left sidebar menu if you have an amount owing in a filing period.
- Select any hyperlinked period end, balance or total amount to view the corresponding transactions. You can also select the "Account Transactions" link from the left side menu.
- Select "Customized View" to view account transactions for a timeframe of your choice that may not coincide with a specific period end. You can also select this option from the left sidebar menu and the "Account Transactions" screen.
The Make online requests service allows you to request certain financial transactions and communication items for your business account.
Financial transactions available through this service:
- interest review
- transfer of a credit
- refunds (except GST/HST accounts)
- payment search
Financial transaction requests are processed manually, and each request is promptly forwarded to the appropriate tax centre for action.
Communication items include:
- change mailing instructions
- additional remittance vouchers
- copies of notices and statements
- customized statements
In most cases, the system will process requests for these items within 24 hours. If the system is unable to respond automatically, the requests will be sent to a tax centre for processing. If an online request requires correspondence to be generated, it will be sent by regular mail.
A ruling is an official decision issued by an authorized officer of the Canada Revenue Agency in accordance with the Canada Pension Plan and the Employment Insurance Act. A CPP/EI ruling can determine:
- whether the employee is self-employed or not
- whether the employment is pensionable and/or insurable employment
- the amount of pensionable earnings and/or insurable earnings/hours
- the amount of CPP contributions and/or EI premiums to be remitted
- who the actual employer is
- the amount to be refunded under subsections 96(4) to 96(10) of the Employment Insurance Act
For details about the CPP/EI process, the time limits for requests, the appeal process, and other important information, see "Learn more about this process" on the "Request a CPP/EI ruling" page.
Link to Nova Scotia Business Registry Internet Services
Business owners with a registered Nova Scotia Business and Municipal Relations and/or Workers' Compensation Board account(s) can link directly to the Nova Scotia Business Registry Internet Services Web site from My Business Account by giving consent to the CRA to share their name, business name and BN.
Register a formal dispute (Notice of objection or Appeal)
You can use this service to submit a formal dispute to an assessment, reassessment, determination, or redetermination notice we have sent you regarding:
- payroll (Appeal)
- corporation income taxes (Notice of objection)
- excise duty (Notice of objection)
- Air Travellers Security Charge (Notice of objection)
After you select the "Submit" button at the bottom of the "Register a formal dispute" page, you will receive a message thanking you for your submission. It will then be routed to a CRA employee who may contact you for clarification.
This service currently does not let you submit attachments. Keep your documents and any additional information until we contact you about your formal dispute.
GST/HST accounts
My Business Account allows you to file a GST return over the Internet without a Web Access Code. Simply log in to My Business Account using your epass User ID and Password and proceed to the Welcome page. If you have more than one Business Number, select the one you want to access, then under the GST heading, select the GST account you want to access and then select "File a return".
Payroll accounts
My Business Account allows you to file a T4 return over the Internet without a Web Access Code. This service lets you complete a T4 Web form, for up to 3 original or amended slips, and securely submit this encrypted return.
Internet file transfer (T4, T4A, T4A-NR, T4RIF, and T4RSP)
My Business Account allows you to transmit information returns (up to 3500 slips or 3.5 MB) over the Internet without a Web Access Code. This service is used to transfer returns to CRA by attaching a file in the eXtensible Markup Language (XML) format.
This service allows you to inform CRA that you don't have employees subject to payroll deductions for a particular remitting period.
This service allows you to see the status, tax year and return type for T4 returns filed and received by CRA for the current and last calendar year.
The View Account Balance will provide the following data to populate the Payroll Deductions Account Balance fields for "My Business Account":
- The balance of all remittances and financial adjustments posted
to the account (one occurrence):
- Total Paid (Current Year remittances)
- Assessed amount owing, the total of:
- Total Arrears Balance
- Total Penalty and Interest Balance, plus
- Law Cost Balance
Corporation accounts
Transmit a corporation income tax return
My Business Account allows you to transmit a corporation income tax return over the Internet without a Web Access Code.
The CRA certifies commercial tax preparation software packages for use with the Corporation Internet Filing service.
Corporation Internet Filing has been designed to accept a specific file format (".cor" extension), and the CRA-certified software will include instructions on how to save your income tax return in that format.
This service allows you to see the status, filing date and tax year-end for corporation income tax returns filed and received by CRA for the current and previous four calendar years.
Other levies accounts (Excise Duty, Excise Tax, Excise Tax on Insurance Premiums, Air Travellers Security Charge and Softwood Lumber Product Export Charge)
This service provides a table showing the assessment type (such as returns, endorsement fees, penalties, audit assessments), whether the return has been received, issued or corrected, the status (assessed, required, captured, or replaced), and the amount total for each return of the previous 12 periods.
My Business Account allows you to see the program account, endorsement type, status, status effective date, and filing frequency.
