Web access code

A Web access code (WAC) is a personalized code that the Canada Revenue Agency (CRA) mails to you. You need a WAC and an account number, to access the secure areas of the CRA's Internet filing Web pages.

After filing your return(s) electronically, keep your WAC - you can also use it to file amended information returns.

Where do you find your Web access code?

It appears above the Account Number on the Important information about Filing Information Returns Electronically letter that we sent you.

If you do not remember your WAC and you do not have the letter that we sent to you entitled “Important information about Filing Information Returns Electronically” you have two ways to get your WAC:

• You can call our helpdesk at 1-877-322-7849; or
• If you are a T4 filer, you can use our WAC online service

What does a Web access code consist of?

A WAC consists of six characters. Two of the characters are letters and four are numbers. The letters can be identified with an asterisk (*) below them. The WAC is case sensitive, which means you must enter it exactly as it appears on your Important information about Filing Information Returns Electronically letter which you received from the CRA. If you do not enter the code correctly, you will not be able to access the secure areas of the Internet filing Web site.

Example