Need an access code?

You can change your access code to a number of your choice by using GST/HST Access Code Online or by calling the e-Services Helpdesk.

GST/HST Access Code Online

GST/HST Access Code Online lets you change your access code to a number of your choice. Your new access code can be used to file all future returns. Your original access code will no longer be valid.

To change your access code, you will need to enter your business number and your choice of the following information from a previously filed return:

  • the reporting period and line 109 (net tax) where the amount on line 109 is not $0.00; or,
  • the reporting period and confirmation number from a return filed using GST/HST NETFILE, TELEFILE, or Internet File Transfer.

Non-responsibility

The CRA has taken all reasonable steps to ensure the security of this Web site. We have used sophisticated encryption technology and incorporated other procedures to protect your personal information at all times. However, the Internet is a public network and there is the remote possibility of data security violations. In the event of such occurrences, the CRA is not responsible for any damages you may experience as a result.

To access the secure online form, select "Continue".

Please note that your secure session will expire after 35 minutes of inactivity.

e-Services Helpdesk

If you are not able to change your access code by using GST/HST Access Code Online, call us at 1-877-322-7849 and we will change it for you. If you are calling from outside Canada and the United States, call us collect at 613-940-8528.

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