Frequently asked questions

Eligibility

1. Who can use GST/HST NETFILE?
2. Can I file a return with an amount owing?
3. Can First Nations Tax (FNT) accounts use the service?
4. Can my accountant use GST/HST NETFILE to file my return/rebate?
5. Is GST/HST NETFILE the only electronic filing service available for GST/HST returns?

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1. Who can use GST/HST NETFILE?

   GST/HST NETFILE is available to GST/HST registrants across Canada, with the exception of Quebec.

2. Can I file a return with an amount owing?

   Yes. See how to pay an amount owing to find out your payment options.

3. Can First Nations Tax (FNT) accounts use the service?

   Yes. However, after filing your return, you still have to mail Form GST 499 (the corresponding FNT schedule) to the Surrey Tax Centre.

4. Can my accountant use GST/HST NETFILE to file my return/rebate?

   If your accountant is authorized to file GST/HST returns/rebates on your behalf, he or she may use GST/HST NETFILE.

   Note that your access code is your personal security key to filing your return/rebate using GST/HST NETFILE. Please do not give your access code to anyone not authorized to act on your behalf.

5. Is GST/HST NETFILE the only electronic filing service available for GST/HST returns?

   No. If you are eligible to file using GST/HST NETFILE, you can also use GST/HST Internet File Transfer or GST/HST TELEFILE to file your return.

   In addition, the GST/HST EDI Filing and Remitting program allows you to file your returns and send your payments using electronic data interchange (EDI) technology.

   However, if you need to file Schedule A you can only do so using GST/HST NETFILE. You can file Schedule B and Schedule C using either GST/HST NETFILE or the GST/HST EDI Filing and Remitting program.