Frequently asked questions

Eligibility

1. Who can use GST/HST Internet File Transfer?
2. Can I file a return with an amount owing?
3. Can First Nations Tax (FNT) accounts use the service?
4. Can my accountant use GST/HST Internet File Transfer to file my return?
5. Is GST/HST Internet File Transfer the only electronic filing service available for GST/HST returns?

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1. Who can use GST/HST Internet File Transfer?

   GST/HST Internet File Transfer is available to GST/HST registrants across Canada, with the exception of Quebec. For more information on whether you are able to use this service, see eligibility.

2. Can I file a return with an amount owing?

   Yes. GST/HST Internet File Transfer can be used to file returns with an amount owing. See how to pay an amount owing to find out your payment options.

3. Can First Nations Tax (FNT) accounts use the service?

   Yes. However, after filing your return, you still have to mail Form GST 499 (the corresponding FNT schedule) to the Surrey Tax Centre.

4. Can my accountant use GST/HST Internet File Transfer to file my return?

   If your accountant is authorized to file GST/HST returns on your behalf, he or she may use GST/HST Internet File Transfer to file your return.

   Note that your access code is your personal security key to filing your return using GST/HST Internet File Transfer. Please do not give your access code to anyone not authorized to act on your behalf.

5. Is GST/HST Internet File Transfer the only electronic filing service available for GST/HST returns?

   No. If you are eligible to file using GST/HST Internet File Transfer, you can also use the GST/HST NETFILE service to file your return via the Internet, or the GST/HST TELEFILE service to file your return using a touch-tone telephone.

   In addition, the GST/HST EDI Filing and Remitting program allows you to file your returns and send your payments using electronic data interchange (EDI) technology.