Frequently Asked Questions

Eligibility

1. Who can use GST/HST TELEFILE?
2. Can I file a return with an amount owing?
3. Can businesses with First Nations Tax (FNT) accounts use the service?
4. Can my accountant use GST/HST TELEFILE to file my return?
5. Is GST/HST TELEFILE the only electronic filing service available for GST/HST returns?

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1. Who can use GST/HST TELEFILE?

   GST/HST TELEFILE is available to GST/HST registrants across Canada, with the exception of Quebec. For more information on whether you are eligible to use this service, see eligibility.

2. Can I file a return with an amount owing?

   Yes. See how to pay an amount owing to find out your payment options.

3. Can businesses with First Nations Tax (FNT) accounts use the service?

   Yes. However, after filing your return, you still have to mail Form GST 499 (the corresponding FNT schedule) to the Surrey Tax Centre.

4. Can my accountant use GST/HST TELEFILE to file my return?

   If your accountant is legally authorized to sign the paper copy of your GST/HST return on your behalf, he or she may use GST/HST TELEFILE to file your return.

   Note that your access code is your personal security key to filing your return using GST/HST TELEFILE. Please do not give your access code to anyone not authorized to act on your behalf.

5. Is GST/HST TELEFILE the only electronic filing service available for GST/HST returns?

   No. If you are eligible to file using GST/HST TELEFILE, you can also use GST/HST NETFILE or GST/HST Internet File Transfer to file your return via the Internet.

   In addition, the GST/HST EDI Filing and Remitting program allows you to file your returns and send your payments using electronic data interchange (EDI) technology.