About My Business Account

General information

My Business Account is a secure and convenient way for businesses to access their Canada Revenue Agency (CRA) account information online. You will need a Government of Canada epass to log in to My Business Account. My Business Account will continue to expand with more self-serve options throughout the years to come.

1. Who can use My Business Account?
2. Why do I need to provide personal information to access My Business Account?
3. Do I need a Business Number to use My Business Account?
4. How do my authorized representatives (including employees) get access to business information online?
5. How do I authorize my representatives?
6. How do I make changes to my authorized representative information?
7. What can I do on My Business Account?
8. Why should I use My Business Account?
9. Is information obtained through My Business Account considered to be official?
10. If I see incorrect information on My Business Account, can I correct it online?
11. Will I see information on My Business Account before receiving it from the CRA?
12. What's coming up for My Business Account?

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1. Who can use My Business Account?

My Business Account is for business owners, partners, directors and officers of corporations.

To use My Business Account, your social insurance number (SIN) must be on your Business Number file with the CRA. You can call us at 1-800-959-5525 to provide your SIN. If you do not want to provide your SIN, you can obtain CRA business services through traditional service channels including telephone, mail, and fax.

Authorized representatives and employees can access My Business Account information through the Represent a Client portal.

2. Why do I need to provide personal information to access My Business Account?

For CRA to protect the privacy of your information, the registration process into My Business Account requires you to enter personal information to identify yourself with CRA. We must ensure that you are the authorized person to access and view the account information requested.

3. Do I need a Business Number to use My Business Account?

Yes, you need a Business Number to use My Business Account.

4. How do my authorized representatives, including employees, get access to business information online?

Your authorized representatives, including employees, will access this information through Represent a Client by logging in with their own epass and then entering your BN once you have authorized them to access the business information online.

5. How do I authorize my representatives?

You can authorize your representatives, including employees, online through the link "Authorize or manage representatives" or use the revised RC59, Business Consent Form. You will need to provide the representatives' RepID that they obtained by registering as a representative through the Represent a Client online service. You can also authorize a tax or payroll services business by providing their BN if the business is registered as a representative through Represent a Client.

6. How do I make changes to my authorized representative information?

You can make changes to your authorized representatives online through the link "Authorize or manage representatives". This service allows you to view a list of all authorized representatives in our files for your business accounts and you will be able to cancel or modify the authorization of a particular representative. The cancellation or modification will be effective immediately or on a specific date you choose.

7. What can I do on My Business Account?

List of services you will find on My Business Account:

Note: Authorized representatives, including employees, will access this information through the Represent a Client portal.

• View all banking information
• View all addresses
• View operating name
• Manage operating name
• Electronic transfer of accounting data
• Account balance and activities (GST/HST, corporation, and Other levies)
• Make online requests for:
  • Financial transactions to be taken on a CRA account, for things such as Interest Review, Transfer of credit, Refunds and Payment Search
  • Communication items previously issued by the CRA, such as asking for Additional Remittance vouchers, Copies of Notices and Statements and Customized Statements
  • Changing mailing instructions
• View correspondence (communication items issued by CRA)
• Register a formal dispute (Notice of objection or appeal)
• Request a CPP/EI ruling
• File a GST/HST return
• View return status for GST/HST
• T4 Web forms (use web forms to complete and file up to 3 T4 slips)
• Internet file transfer (to transmit up to 3500 slips (T4, T4A, T4A-NR, T4RIF, andT4RSP))

Note: You can use the Automobile Benefits On-line Calculator to determine the estimated automobile benefit for withholding purposes or to determine the taxable benefit that you have to report on the T4 or T4A slip.

• View return status for payroll
• Provide a nil remittance for payroll
• View account balance for Payroll
• View remitting requirements for Payroll
• View account transactions for Payroll
• Transmit a corporation income tax return
• View return status for corporation
• View transaction details (activities on Other levies accounts)
• View endorsements (for Other levies accounts)

The following services are only available to business owners:

• Authorize or manage representatives
• Manage my profile
• Link to Nova Scotia's Business Registry Internet Service

8. Why should I use My Business Account?

• Convenient - It gives businesses access to key CRA business services 21 hours a day, Monday to Saturday, and 20 hours a day on Sunday (see Hours of service).
• Easy-to-use - After registering, simply log in with your epass User ID and Password to access a personalized menu of services.
• Saves time - Fast online service offers account information immediately.
• Secure - The service uses the Government of Canada epass and a CRA authentication.

9. Is information obtained through My Business Account considered to be official?

No, business details provided through My Business Account are for information only.

10. If I see incorrect information on My Business Account, can I correct it online?

No, not at this time. You will need to call us at 1-800-959-5525 and identify yourself with a CRA agent to correct information you see on My Business Account.

11. Will I see information on My Business Account before receiving it from the CRA?

Information on My Business Account is taken from official documents. It is possible that information may be available on My Business Account before you receive it by mail.

If you are satisfied with the information available on My Business Account, you can request to stop receiving the same information by mail by selecting the Change mailing instructions option through the Make online requests service.

12. What's coming up for My Business Account?

My Business Account will continue to grow and soon you will be able to:

• View interest transactions
• Electronic notification
• View/Update business activity
• View owner information
• View PIER list