[Footnote 5]: Except for GST/HST, Excise Tax, Excise Tax on Insurance Premiums, Softwood Lumber Product Export Charge, TFSA, T5 Group and Contract Payments (T5018) accounts

Message Centre

Read broadcast messages about:

new or enhanced online services
legislative or procedural changes
other general information

View address

View the address we have on file for the physical location of the business, the mailing address, and the books and records for one or all accounts. Select "View address" from the applicable account type section or "View all addresses" from the left sidebar menu.

Filing returns

File GST/HST, corporation and information returns (T4, T5 and other types of information returns*) electronically through My Business Account without using a Web access code (WAC). A WAC is a personalized code that the Canada Revenue Agency (CRA) assigns to you to access the secure areas of the CRA's Internet filing Web pages.

File your GST/HST return/rebate electronically.
Complete a T4 Web form for up to six original or amended slips, and file the form as an encrypted return.
Transmit information returns of up to 150 MB with Internet File Transfer (XML) by attaching a file in Extensible Markup Language (XML) format.
To file your corporation income tax return, you have to use a CRA-certified commercial tax preparation software package. If your corporation's gross revenues are more than $1 million for tax years ending after 2009, you may have to use the Internet to file your T2 return. For more information, see Mandatory Internet Filing for Corporation Income Tax Returns.

*Other types of information returns: T3, T4, T4A, T4A(OAS), T4A(P), T4A-NR, T4E, T4RSP, T4RIF, T5, T5007, T5008, T5018, NR4, AGR-1, T1204, T215, SAFER, RRSP contribution receipts and Tax-Free Savings Account (TFSA)

View return status

View the processing stage of a return. Statuses include received, assessed, reassessed or processed, in-progress, and rejected.

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Account balance and activities

(For payroll accounts, see View account balance or View account transactions.)

View an interim balance of payments and credits received for a period end of a return not yet processed and a balance for the result of a return processed for a specific period less held credits and any amounts under dispute not yet applied or not yet due.
Select any hyperlinked period end, balance or total amount to view the corresponding transactions. You can also select the "Account Transactions" link from the left sidebar menu.
Select "Transfer Payment" to transfer a payment/credit from one interim period to another or to an amount owing within and between program accounts of the same 9‑digit business number (BN). This option is available on the left sidebar menu if you have payments/credits in an interim period. This option is not available for payroll accounts; use the Make online requests service to request a transfer to a payroll account.
Select "Calculate Future Balance" to view a revised balance that includes interest calculated to a date you select. This option is available on the left sidebar menu if you have an amount owing in a filing period.
Select "Customized View" to view account transactions for a timeframe of your choice that may not coincide with a specific period end. You can also select this option from the left sidebar menu and the "Account Transactions" screen.

Instalment Payment Calculator

Calculate your instalment payments and view their due dates.

View correspondence

View certain communication items such as notices, statements, notifications and letters.

Make online requests

Request certain financial transactions and communication items for your business account, such as the following:

interest review
transfer of a credit
refunds (except GST/HST accounts)
payment search

These financial transaction requests are processed manually, and each request is promptly forwarded to the appropriate tax centre for action.
change mailing instructions (stop the CRA from sending paper statements, remittance vouchers and/or envelopes)
additional remittance vouchers
copies of notices and statements
customized statements

In most cases, the system processes these requests within 24 hours. If the system is unable to respond automatically, the requests will be sent to a tax centre for processing. If the request requires correspondence to be generated, it will be sent by regular mail.

Electronic transfer of accounting data (ETAD)

An auditor may invite you to send electronic records through My Business Account to support an audit. The auditor will provide a case number to allow the transmission. A confirmation page is produced when the file is successfully transmitted.

This service is offered as a pilot project in certain offices.

Register a formal dispute (notice of objection or appeal)

Submit a formal dispute to an assessment, reassessment, determination, or redetermination notice we have sent regarding payroll, corporation income taxes, excise duty, or the air travellers security charge.

A confirmation page is produced when a formal dispute is submitted. A CRA employee may contact you for clarification. Since you cannot submit attachments, keep your documents and any other information in case we contact you.

View banking information

View the direct deposit information we have on file for one or more account types. Select either "View banking information" from the applicable account type section or "View all banking information" from the left sidebar menu.

View operating names and Manage operating names

View, add, modify, or delete an operating/trade name.

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Authorize or manage representatives

As a business owner, you can authorize a representative, including your employee, to access your business account(s) online. Your representative (an individual or a service provider business) must be registered through Represent a Client. To complete the authorization, you will need the RepID of the individual acting for your business or the CRA-issued business number (BN) for a service provider business.

Your personal user ID and password to access My Business Account should not be given to anyone, including your representative.

You can authorize representatives to:

view your account information only;
view and make changes to your account(s); and
view and make changes to your account(s); and allow the representative to authorize, modify, or delete other representatives' access within their authority.

Online authorization gives your representative immediate access to your business accounts. Most services offered through My Business Account are available to representatives. However, your representative will access them through Represent a Client.

View a list of authorized representatives we have on record for the business, and cancel or modify each representative's authorization. You can also choose a date for the authorization to expire.

View activities and transactions performed online for your business account(s), by your authorized representative(s) (including employees).

Manage my profile

Add or delete a BN (if your social insurance number is identified for that BN) for online access. You can also select a BN as the default to be displayed first on your Welcome page.

GST/HST accounts

Other services for GST/HST accounts are described above.

Adjust a return

Select a return from a list of returns that are eligible for adjustment, and enter the adjusted amounts.

View a return

"View return status" has been renamed "View a return". In addition to the return status, this service now allows you to view the line-by-line details of previously assessed GST/HST returns.

File a PSB rebate

File a PSB (Public Service Body) rebate electronically, if you are a non-registered or registered PSB filer.

A registered PSB filer can file their PSB rebate:

separately from their GST/HST return using this service; or,
together with their GST/HST return using the File a return service.

Adjust a PSB rebate

Select and revise PSB rebates that have been previously assessed (some restrictions apply).

Payroll accounts

Other services for payroll accounts are described above.

View account balance

View the amount of Payment of Canada Pension Plan contributions, Employment Insurance premiums, and income tax paid and/or owing, plus assessed amounts of penalties and interest outstanding.

View account transactions

View the financial transactions that would be displayed on a PD7A notice. You can see if a payment has been received, if a return has been filed and posted, and any assessments that may have been processed.

View remitting requirements

View the remitter and payroll frequency codes/requirements.

Provide a nil remittance

Inform the CRA that you don't have employees subject to payroll deductions for a particular remitting period.

Request to close payroll account

Inform the CRA to close your payroll account. This option has been moved from the Provide a nil remittance screen to the Welcome Page.

Request a CPP/EI ruling

A ruling is an official decision issued by an authorized officer of the CRA in accordance with the Canada Pension Plan and the Employment Insurance Act. A Canada Pension Plan / Employment Insurance (CPP/EI) ruling can determine the following:

whether an employee is self-employed or not;
whether employment is pensionable and/or insurable;
the amount of pensionable earnings and/or insurable earnings/hours;
the amount of CPP contributions and/or EI premiums to be remitted;
who the actual employer is; and
the amount to be refunded under subsections 96(4) to 96(10) of the Employment Insurance Act.

For details about the CPP/EI process, time limits for requests, the appeal process, and other important information; select, "How CPP/EI Rulings work" from the "Canada Pension Plan (CPP) and Employment Insurance (EI) Rulings" page at www.cra.gc.ca/tx/hm/menu-eng.html.

Excise Duty, Excise Tax, Excise Tax on Insurance Premiums, Air Travellers Security Charge, and Softwood Lumber Product Export Charge accounts

Other services for these accounts are described above.

View endorsements

View the status for endorsements by type, effective date, and filing frequency.

View transaction details

View the assessment type (for example—return, assessment/reassessment, endorsement fee, refund, penalty, audit, appeal), information about a return being received, issued, or corrected, the status (assessed, required, captured, or replaced), and the amount for each return for the previous 12 periods.

TFSA (Tax-Free Savings Account)

View address, File a return and View return status services are described above.

Download rejected TFSA individual records

You will receive an email if TFSA individual records are rejected. You will need to amend or cancel the rejected records. You can download these records in comma-delimited format.

To amend rejected records, use the same method you used to prepare the original records and resubmit the records electronically.

Quick links to other services

Nova Scotia Business Registry Online Service

If you have a Nova Scotia Business and Municipal Relations and/or Workers' Compensation Board account, you can link to the Nova Scotia Business Registry Online Service (NSBR) from My Business Account. You just need to give us your consent to share your name, business name, and BN with the NSBR.

My Payment

To make your CRA business accounts payments online, link to My Payment from the Quick links or from the CRA home page.

Common menu bar links

Go to

Information for

Search CRA

All accounts

Most accounts [Footnote 1]

GST/HST accounts

Payroll accounts

Excise Duty, Excise Tax, Excise Tax on Insurance Premiums, Air Travellers Security Charge and Softwood Lumber Product Export Charge accounts

Registered charity accounts

T5 Group (T5, T5007, T5008, RRSP contribution receipts, and SAFER)

TFSA (Tax-Free Savings Account)

Partnerships

Contract Payments (T5018)

Quick links to other services

Footnotes

Message Centre

View address

Filing returns

GST/HST accounts

Adjust a return

View a return

File a PSB rebate

Adjust a PSB rebate

Payroll accounts

Excise Duty, Excise Tax, Excise Tax on Insurance Premiums, Air Travellers Security Charge, and Softwood Lumber Product Export Charge accounts

TFSA (Tax-Free Savings Account)

Quick links to other services