About My Account

My Account is a secure portal that lets you view your personal income tax and benefit information and manage your tax affairs online.

My Account is:

  • Convenient – It is available 21 hours a day, 7 days a week (see Hours of service).
  • Easy to use – After registering, simply log in with your CRA user ID and password.
  • Fast – Information is up-to-the-minute and transactions are processed immediately.
  • Secure – The CRA user ID and password are just part of the security.

You can also log in with a Sign-in Partner. This option lets you log in with a user ID and password that you may already have, such as for online banking. For more information, see Sign-in Partners Help and FAQs.

Individuals can use My Account. Authorized representatives (including accountants and employees) can access the same services through Represent a Client.

Services in My Account

List of services
Services Limited service
(no security code needed)
Full service
(security code needed)
View status of tax return   Yes   Yes
View detailed status of tax return   No   Yes
Manage online mail   Yes   Yes
View mail   No   Yes
Request a remittance voucher   Yes   Yes
View notice of assessment or reassessment   Yes   Yes
View detailed notice of assessment or reassessment   No   Yes
View RRSP deduction limit and TFSA contribution room   Yes   Yes
View detailed RRSP and Tax-Free Savings Account (TFSA)   No   Yes
View Home Buyers’ Plan and Lifelong Learning Plan   No   Yes
Pay by pre-authorized debit (create new agreement)   Yes   Yes
Pay by pre-authorized debit (manage active agreements, view inactive agreements)   No   Yes
Arrange my direct deposit (start, update, stop)   No   Yes
View carryover amounts   No   Yes
View tax information slips: T4, T4A, T4A(P), T4A(OAS), T4E, T4RSP, T4RIF, T5007, T3, T5, T5008 and RRSP Contribution Receipt   No   Yes
View Proof of income statement (option ‘C’ print)   No   Yes
View disability tax credit   No   Yes
View account balance and statement of account   No   Yes
Change my return   No   Yes
Address and telephone numbers (view, update)   No   Yes
Apply for child benefits   No   Yes
Benefits and credits overview   No   Yes
View Canada Child Tax Benefit and related provincial and territorial programs payments, account balance, and statement of account   No   Yes
View GST/HST credit and related provincial programs payments, account balance, and statement of account   No   Yes
View Universal Child Care Benefit payments, account balance, and statement of account   No   Yes
View and update children in my care   No   Yes
View Working Income Tax Benefit advance payments   No   Yes
Submit documents   No   Yes
View authorized representative   No   Yes
Authorize my representative   No   Yes
Register my formal dispute   No   Yes
View instalments   No   Yes
Change my marital status   No   Yes

Note

It is possible to see information in My Account before you receive the official document from the CRA. For example, if the CRA reassessed your return, you will see details of the reassessment in My Account before you receive your notice of reassessment in the mail. This is because the most up-to-date information is displayed immediately in My Account, while the notice goes through several manual processes before you receive it by mail.

Accessing the My Account services

To get access, you will need:

  • your social insurance number;
  • your date of birth;
  • your current postal code or ZIP code and;
  • an amount you entered on your income tax and benefit return, so have your return on hand (the line requested will vary and it could be from the current tax year or the previous one).

For step-by-step instructions on setting up your CRA user ID and password, go to Registration process to access the CRA login services.

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