Help with My Account

See it online

Summary of assessment/reassessment

  1. Tax returns
  2. Accounts and payments
  3. Benefits and credits
  4. RRSP and savings plans
  5. Personal information

Do it online

  1. Manage online mail
  2. Change my return
  3. Change my address
  4. Apply for child benefits
  5. End care of child
  6. Submit documents
  7. Arrange my direct deposit
  8. Authorize my representative
  9. Pay by pre-authorized debit
  10. Proof of income statement (option ‘C’ print)
  11. Request a remittance voucher
  12. Register my formal dispute
  13. Change my marital status

See it online

Summary of assessment/reassessment

This page provides a summary of the latest assessment or reassessment for the taxation year shown in the shaded box at the top of the Welcome page.

The first part provides the explanation of the changes to your tax return and other important information. The next part gives you the amounts in the summary lines of the major sections of your tax return.

1. Tax returns

View returns and Notices of Assessment and Reassessment

The View returns and Notices of Assessment and Reassessment service allows you to view general or detailed information about your income tax and benefit returns.

This page provides general information about your tax returns for the current and 10 prior years and contains the following information:

Year

The tax year covers the calendar year from January 1 to December 31 and represents the tax year for the return filed or due to be filed.

Status of return

We start processing returns mid-February and will provide the current status for your return as follows:

  • Not received

    Means that we have not received your return, or it has been received but not entered into our computer system.

    If you filed your return using EFILE or NETFILE it will show as received shortly after you receive your confirmation number.

  • Received

    Means that we have received your return, but that it has not yet been assessed.

    We usually process paper returns in four to six weeks and EFILE and NETFILE returns in two weeks. Some exceptions apply. For more information, go to Review of your tax return by CRA.

  • Assessed

    Means that this tax return has been processed by our computer system for the first time, and your Notice of Assessment has been sent to you.

  • Reassessment in progress

    Means that a change request for your return is in progress. When there is a ‘*' displayed then confirmation numbers are noted at the bottom of the page.

  • Reassessed

    Means that your return has been changed, and a Notice of Reassessment has been sent to you.

    We usually respond to a paper taxpayer requested adjustment within eight weeks and internet requests using the Change My Return option within two weeks.

Notice of Assessment or Reassessment

A notice of assessment is a document provided to you upon the assessment of your income tax return. If an adjustment is required to your tax assessment, the Canada Revenue Agency can reassess your return and will then issue you a notice of reassessment.

Starting February 9, 2015, any notices of assessment or reassessment provided to you will appear online.

Date processed

This is the date your return was assessed or reassessed. A dash (–) in this field means that the return has not yet been received or assessed.

You can view detailed information about assessments or reassessments by selecting Assessed or Reassessed.

You can request a change to your return by selecting Change my return.

View returns - assessed

This page provides the detailed information on a particular assessment to your income tax and benefit return - the current year and up to 11 prior years.

Use one of the following methods to view your return:

  • Scroll down the page
  • Use the "Navigate to section" box to select the area of the return where the line is located
  • Use the search feature of your Internet browser to find specific line numbers or text

Only the lines that you completed on your return are shown on these pages. The amounts shown were used in the calculation of your tax refund or balance owing for that year. If you left any lines blank, those lines will not appear here, although you can add them to include new information.

Note

If you filed a paper return on or before April 30, the Filing date will show as April 30. Therefore, it is possible that the Date of assessment will be prior to the filing date shown.

You can navigate between assessment and reassessment by selecting the tabs located above the personal identification area.

You can change this return by selecting Change this return.

You can print a copy of this return by selecting Print.

View returns - reassessed

This page provides the detailed information on a particular reassessment to your income tax and benefit return - the current year and up to 11 prior years.

Use one of the following methods to view your return:

  • Scroll down the page
  • Use the "Navigate to section" box to select the area of the tax return where the line is located
  • Use the search feature of your Internet browser to find specific line numbers or text

Only the lines that you completed on your return are shown on these pages. The amounts shown were used in the calculation of your tax refund or balance owing for that year. If you left any lines blank, those lines will not appear here, although you can add them to include new information.

Note

If you filed a paper return on or before April 30, the Filing date will show as April 30. Therefore, it is possible that the Date of assessment will be prior to the filing date shown.

You can navigate between assessment and reassessment by selecting the tabs located above the personal identification area.

The changes are summarized in the section Reassessment information.

You can change this return by selecting Change this return.

You can print a copy of this return by selecting Print.

Carryover amounts

This page provides the detailed record of your capital gain/loss, non-capital loss, investment tax credit (ITC), allowable business investment loss (ABIL), capital gains deduction, and tuition and education data history that applies to your tax situation as far back as 1972. If you require additional information please contact Individual income tax and Trust enquiries at 1-800-959-8281.

Use one of the following methods to view your carryover information:

  • Scroll down the page
  • Use the "Navigate to section" box to select the area where the information is located
  • Use the search feature of your Internet browser to find specific text

You can navigate between assessment, reassessment and carryover by selecting the tabs located above the personal identification area.

You can change this return by selecting Change this return.

You can print a copy of this information by selecting Print.

Tax information slips (T4 and more)

This page lets you view information from the following tax slips:

  • T4 – Statement of remuneration paid
  • T4A – Statement of pension, retirement, annuity and other income
  • T4A(P) – Statement of Canada Pension Plan Benefits
  • T4A(OAS) – Statement of Old Age Security
  • T4E – Statement of Employment Insurance Benefits and Other Benefits
  • T4RSP – Statement of RRSP income
  • T4RIF – Statement of Income from a Registered Retirement Income Fund
  • T5007 – Statement of Benefits
  • T3 – Statement of Trust Income Allocations and Designations
  • T5 – Statement of Investment Income
  • T5008 – Statement of Securities Transactions
  • RRSP Contribution Receipt

The RC62 (UCCB) and RC210 (WITB) information slips are available by accessing the respective program information pages under the Benefits and credits tab on My Account.

Tax slips are prepared by your employer, payer, administrator or Service Canada and are issued on or before the last day of February following the calendar year they apply to.

If you have not received or have lost your current year's tax slip(s), you have to ask the issuer of the slip for a copy.

What you need to know about tax information slips:

  • Tax slips are prepared by the issuer using information from their files. So, if there is an error on your slip or if you have any questions about an amount on a slip, contact the issuer.
  • The Canada Revenue Agency will not put tax slip information on My Account unless the social insurance number (SIN) is valid and matches the name we have on file for you. Validating the SIN and name may take some time after the slip is filed.
  • Sometimes you will not be able to view certain tax slips on My Account; for example, it might take longer to see late or amended tax slips.

Disability tax credit

The disability tax credit page provides information concerning the Disability Tax Credit (DTC). Individuals may view DTC eligibility information for self or entitlement information for spouse and dependents. Information concerning recently submitted T2201 applications and DTC related correspondence is also displayed here.

In some cases, specific messages concerning the status of your application and correspondence are displayed here, as well as contact numbers for circumstances in which information cannot be displayed or if your records disagree with the displayed information.

This page provides information about your disability tax credit for the current calendar year and 10 prior years and contains the following information:

Year

The year is the calendar year from January 1 to December 31.

Status

Describes your eligibility or entitlement status for the disability tax credit or the current status of your DTC application.

2. Accounts and payments

Account balance

The first section shows your tax account balance, including arrears interest that may apply, calculated to the current date. If you have a balance under appeal, it is shown on a separate line and is not included in the account balance.

The date shown near the top of this page will be today's date.

Statement of account

The statement of account shows the transactions that have occurred on your personal tax account for the period commencing with the beginning of the prior calendar year, including assessments, reassessments, payments, and any interest charged. It also shows your current account balance.

The date shown near the top of this page is usually today's date. However, if an assessment or reassessment has been processed to your account with an effective date later than the current date, that date will be shown.

Payments made on filing

When you submit a return with a balance owing (your total payable is more than your total credits), you can pay in several different ways:

  • by using your financial institution's online banking services ;
  • by using the My Payment option;
  • by setting up a pre-authorized debit agreement; or
  • by making a payment at your financial institution.

If the payment is processed before your return is assessed, it is called a payment made on filing, and it will appear on your Notice of Assessment. If not, we will apply the payment to your account on the date of the payment and then send you a revised statement of your account.

Please note that it could take a few days to process your payment.

Instalments

Instalment payment summary

This section shows, for the years listed, the total instalment payments we received from you. These payments appear here only for returns that have not yet been assessed and only until they are applied to the amount owing on a specific return.

The "Set up a pre-authorized debit" link allows you to create, manage, or view a pre-authorized debit agreement for your instalments.

Instalment reminders

If we mailed you any instalment reminders this year or last year, a chart will be displayed showing the mailing dates of the instalment reminders, the payment due dates from box 1, and the corresponding amounts from box 2 on each instalment reminder. You can select a mailing date to view more information from that instalment reminder, if your return for that tax year has not yet been assessed.

Every February and August, we send instalment reminders to individuals who may have to pay tax by instalments. The February reminder covers payments due on March 15 and on June 15, and the August reminder covers payments due on September 15 and December 15. In November, we send an instalment reminder to farmers and fishers for the payment due on December 31.

Can I print the instalment reminder and use it to remit an instalment at my bank?

No. You need a remittance voucher to make a payment at a financial institution. Remittance vouchers contain special magnetic ink for processing at financial institutions. You can request remittance vouchers using the My Account service and the remittance voucher will automatically be mailed to you. You can also request remittance voucher by using our Interactive Voice Response service (IVR) at 1-800-959-8281 and the remittance voucher will automatically be mailed to you.

For information on other ways to make a payment, see Tax payments.

Direct deposit

You can view the direct deposit information for your income tax refund, GST/HST credit, Canada Child Tax Benefit payments and Universal Child Care Benefit payments. You provided this information to us either through your income tax return, by submitting a direct deposit request to the Canada Revenue Agency or by using our online My Account service.

The institution name is the official name of your bank, for example, Scotiabank. The institution number is a 3-digit number that represents your bank.

The branch name identifies the branch location, for example, Main Street branch. The branch number is a 5-digit number that represents that branch.

The account number is your personal bank account number, and it has a maximum of 12 digits, for example, 123456789123.

The effective date is the date your request for direct deposit was recorded on our system.

3. Benefits and credits

Drop-down menu

Select from the drop-down menu the name of the benefit, credit, or other program for which you want to see information.

Overview

Click on "Information for ..." to access the Overview page, which provides a summary of your information. This page may include the following:

  • an important information message area;
  • an amount owing area;
  • a list of next expected payments;
  • a list of children currently registered under your care.

Child information

Click on "View and update children in my care" to access information on the children for whom you are currently primarily responsible. If our records show that you are primarily responsible for at least one child, the table lists the children and the related benefits. If you are primarily responsible for a child not listed, you can link to Add a child to apply for this child. If you are no longer primarily responsible for a child listed, you can link to End care of child to update this information. If any of the other child information is not correct, please inform us by calling 1-800-387-1193.

Benefits/Credits

Select a specific benefit or credit to access the main page for that program. This page may include the following information, if applicable:

  • information about a recent Canada child benefits application;
  • payments;
  • notices;
  • statement of account;
  • taxation information slips.

Select the Payments link to see information on expected, current, and prior payments. The dates associated with each payment period expand to provide a list of all payments for that year. The date of each payment expands to provide details for that particular payment, which may include the following, if applicable:

  • payment date, type (cheque or direct deposit), status, and amount;
  • a breakdown of federal, provincial, and territorial amounts, including supplements;
  • retroactive amounts from prior years; and
  • information used to calculate the payment.

In some cases, specific messages about the status of the payment are displayed here, as well as contact numbers for circumstances in which payment information cannot be displayed.

Note

There will be times when expected payments are not available on the payments page. To estimate your future payments, use our Child and family benefits calculator.

Select the Notices link to see information on notices that have been issued. The dates associated with each payment period expand to provide a list of all notices for that year. Each issuance date expands to provide the details for the related notice.

Select the Statement of account link to see information on financial activities that have been processed:

  • the Program statement link expands to provide the statement of account for the selected program.
  • the Current provincial/territorial link expands to provide the statement of account for the related provincial or territorial program, if applicable.
  • the Prior link expands to provide the statement of account for the provincial or territorial program to which you were previously entitled.

Financial activities are displayed by date with the most recent activity at the bottom. The types of activities shown may include:

  • entitlements posted and payments issued by the CRA;
  • remittances made by an individual to pay an amount owing;
  • debit or credit adjustments;
  • transfers to or from other CRA programs;
  • account balance.

Select the Taxation information slips link, which is available for UCCB and WITB, to see information on slips for the current year and prior tax years, if applicable. Each tax year expands to provide an image of the taxation information slip for that year.

Other programs

Select the Other programs link to see information about other programs such as OSHPTG, if applicable.

4. RRSP and savings plans

RRSP (Registered Retirement Savings Plan)

A registered retirement savings plan allows contributions made to your, your spouse's or common-law partner's plan to be sheltered from tax for the period the funds remain in the plan. Generally you have to pay tax when you receive payments from the plan.

Information displayed on the RRSP pages is a record of clients RRSP contributions and deductions.

The RRSP main page displays the dollar amount of the current year deduction limit and the dollar amount of the unused RRSP contributions available to deduct for the next return to be filed.

It also provides the links to the following options:

Current year RRSP deduction limit

This is the maximum amount you will be able to claim as a deduction for the current year.

Prior year RRSP deduction limits and calculations

This page allows you to view the calculation of the deduction limits for all prior years back to 1991.

Unused RRSP contributions available for deduction

This page shows the unused RRSP contributions at the end of the current year. When this link is selected, a detailed calculation is shown.

Prior year RRSP contribution history

This page shows the RRSP contribution details as well as repayments made to the HBP & LLP programs. This option shows unused RRSP contributions from 1994 to the present year, as well as current and deducted contributions back to the year 1991. Any HBP repayments are shown starting in 1992. LLP repayments are shown from 1999 onward.

Home Buyers Plan (HBP) and Lifelong Learning Plan (LLP)

This page shows the clients statement of account for the HBP and/or the LLP if the client is a participant in either or both programs and has an amount outstanding. For each program, it will indicate the total withdrawals, previous annual repayments, cancellations and income inclusions as well as the repayable balance remaining and the required repayment for the current year.

Tax-Free Savings Account (TFSA)

A Tax-Free Savings Account (TFSA) is a way for residents of Canada to set money aside, tax-free, throughout their lifetime. Contributions to a TFSA, administration fees and the interest on money borrowed to invest in a TFSA are not tax deductible. The income generated in the TFSA is tax-free when withdrawn.

The TFSA main page provides links to your contribution room limit, and transaction summary, as well as a link to view details of any TFSA returns that have been issued.

5. Personal information

Authorized representatives

You can view a list of all your authorized representatives as of today's date.

  • Representatives - this column lists all the representatives the Canada Revenue Agency has on file for you.
    • If the link under the representative's name shows Update or Delete , this means you authorized this representative using his/her RepID, his GroupID or the Business Number (BN) of the company he/she works for, giving that representative online access. You can update or delete this authorization online.
    • If the link under the representative's name shows View or Delete , this means you authorized this representative using the paper form T1013, Authorizing or Cancelling a Representative, and you did not enter a RepID, a GroupID or BN on the form. You will have to complete a new T1013 to update this authorization. You can delete this authorization online or by calling us at 1-800-959-8281.
    • If the link under the representative's name shows View online transactions , this means you gave that representative online access. You can view online transactions performed on your behalf by your representative.
  • Authorization expires - this column displays the date the authorization will expire. If no date was entered, the authorization is valid indefinitely.
  • Online access - this column shows whether or not your representative has online access to your tax and benefit information.

View or delete this authorization

You can view the details of your representative's authorization or delete it online.

  • Representative - this is the name of your representative.
  • Telephone number, Extension and Fax number - these are the telephone number, extension and/or fax number of your representative.
  • Tax years - this column lists all the tax years that this representative is authorized for.
  • Level of authorization - this is the level of authorization you have given this representative for each of the years listed.
  • Expiry date - this column tells you when the authorization will expire for each of the years listed.

View online transactions

All online transactions performed on your behalf by your representative are displayed along with the date the request was made. Although the submission is displayed, it may not yet have been processed.

You can select to view transactions performed in the last 60 days, 180 days or 365 days.

Addresses and telephone numbers

The CRA has collected your addresses and telephone numbers from the identification area of your latest income tax return or from other communications with you. We may have modified your address to meet Canada Post's requirements; therefore, the address shown on My Account may differ slightly from the one you gave us.  You can change your home address, your mailing address, and your phone numbers through the My Account service.

My marital status

The CRA has collected your marital status information from the identification area of your latest income tax return or from other communications with you. You can make changes to your marital status by phone, in writing or by Internet using our Change my marital status service.

Do it online

1. Manage online mail

The Manage online mail service allows you to receive some of your correspondence from the CRA directly in My Account.

2. Change my return

The Change my return service allows you to make changes to your income tax and benefit return(s) for the current year and nine prior years.

  • To begin the process, select the year you want to change from a list of available years. As certain restrictions apply, you may receive a message stating that you cannot use the service. A maximum of ten returns can be changed.
  • The T1 General electronic form follows the format of the T1 General Income Tax and Benefit paper return by providing tabs at the top of the screen that represent the sections of the return.
  • The Search tab allows you to search T1 lines by description or line number.
  • Select the line that you wish to adjust and enter the new amount for that line.
  • Make sure to review the changes and make any corrections necessary before submitting them to us.

You will receive a confirmation number when there is a delay to the processing of your request. Generally, you will either be contacted for more information or receive a Notice of Reassessment for each return submitted within two weeks.

No confirmation number is provided when your request is to be processed within two weeks. You will be presented with a summary of changes and tax difference information.

What does the tax difference information include?

When the CRA calculates your income tax return after a change is made there is usually a tax difference. Where your total payable is less than your total credits there is a refund (displays as a negative amount) where total payable is more than your total credits there is a debit (displays as a positive amount). The tax difference may differ from the amount on your notice of reassessment. Detailed explanations of any changes made to your return are provided in your notice of reassessment.

Although you may be entitled to a refund for a particular year, we may have kept some or all of it to:

  • apply against any amount you owe us or are about to owe us;
  • apply against certain other outstanding federal, provincial, or territorial government debts such as student loans, Employment Insurance and social assistance benefit overpayments, Immigration loans, and training allowance overpayments; or
  • satisfy a garnishment order under the Family Orders and Agreements Enforcement Assistance Act.

If you need more information, please see your notice of reassessment. It explains how your refund was disbursed. The notice also provides telephone numbers to call to speak to a program representative.

3. Change my address

You can make changes to your addresses and telephone numbers by phone, in writing, in person, or by Internet using our Change my address service.

4. Apply for child benefits

By using the Apply for child benefits service, you automatically do all of the following at the same time:

  • Apply for the Canada child tax benefit (CCTB) and related provincial and territorial benefits;
  • Register children for the goods and services tax/harmonized sales tax (GST/HST) credit and related provincial programs; and
  • Enrol for the universal child care benefit (UCCB).

You will be asked to complete a five-step process:

  • Step 1 - Confirm contact information. Confirm that the address and phone number information displayed is correct. If the information is incorrect, use the “Change my address” service and then return to the “Apply for child benefits” service to start your application again.
  • Step 2 - Confirm marital status. Confirm if the marital status displayed is correct. If the information is incorrect, use the “Change my marital status” service and then return to the “Apply for child benefits” service to start your application again.
  • Step 3 - Confirm citizenship. Confirm your citizenship status in Canada.
  • Step 4 - Add a child.
    • 4. Personal information - Enter the child’s personal information.
    • 4a. Shared custody - Confirm if you are in a shared custody situation.
    • 4b. Summary of children information – You can add another child or remove a selected child.
  • Step 5 - Review and submit application. Review all the information, certify that it is correct and select submit to send your application your application.

5. End care of child

Use the End care of child service to tell us when you are no longer the primary caregiver for a particular child, for the purpose of determining eligibility for benefits for that child.

Once the end care information is updated, the child's information will no longer be displayed in View and update children in my care and your benefits will be adjusted accordingly.

You will be asked to complete a five-step process:

  • Step 1 – Select the child for which you are no longer the primary caregiver. You can only select one child at a time.
  • Step 2 – Select the reason you are no longer the primary caregiver, from the drop-down menu provided. Select "Change of care" if you are no longer primarily responsible for this child as the child is no longer in your care or stops living with you. Select "Child has died" if care has ended due to the death of the child.
  • Step 3 – Select the date you stopped being the primary caregiver for the child. If care has ended due to the death of the child, select the date of death. To use this online service, the date must be today's date or within the last 12 months.
  • Step 4 – Confirm that the date and information are correct.
  • Step 5 – A confirmation screen will be displayed. From this screen, you can return to the End care of child screen to select another child if you wish.

6. Submit documents

The "Submit documents" service allows you to send documents electronically to the CRA. You can only use this service when:

  1. You would like to send relevant documents that are associated to your claim through the CRA's online login services.
  2. We have communicated with you requesting documents, and have invited you to use the "Submit documents" service through the CRA's online login services.

You can use this service in the following cases:

  • If the CRA provided you with a case or reference number.
  • If you do not have a case or reference number but know the applicable task for your document submission and you have an account number.

Submit a document by taking the following steps:

  • Enter the case or reference number from the letter we sent you in the space provided, and click "Continue". If you do not have a case or reference number, click "I do not have a case or reference number.", then select the applicable task for your document submission and the account number associated to the document you are submitting.
  • Upload the file you want to send. Enter a description of the file in the space provided, then use the "browse" button on the right to select the file from your computer to be uploaded, and then click "Upload File". The file must be in one of the following formats in order to be uploaded: .pdf, .doc, .docx, .xls, .xlsx, .rtf, .txt, .jpg, .jpeg, .tiff, .tif, .xps. If more than one file is being uploaded, each must have a unique name.
  • Review the information on the file you have selected. You may delete it from this process by selecting it in the column on the left, then clicking "Delete file". Or you may upload another file by clicking "Add another file". Click "Confirm" once you have included all the files you want to send. The total file size of all documents you send cannot exceed 150MB. A limit of ten files per session may apply.
  • A confirmation screen will appear which includes a confirmation number and a reference number. You should keep a record of your confirmation number and reference number. You can print this page by using your browser's print button, or right-clicking and selecting "Print".
  • All files you send will be scanned for viruses. We will identify any unacceptable files and will contact you with instructions for sending the files again using a different method.

7. Arrange my direct deposit

The Arrange my direct deposit service allows you to start, update or stop your direct deposit information for your income tax refunds, GST/HST credit, Canada Child Tax Benefit and your Universal Child Care Benefit payments through the My Account service.

8. Authorize my representative

The Authorize my representative service allows you to authorize someone online, such as a family member, friend, tax professional, or tax services business to deal with the Canada Revenue Agency on your behalf. Your representative will have access to most of the tax and benefit information and services found on My Account.

Your representative will not have access to the following:

  • Apply for child benefits
  • Authorize my representative
  • Change or view my address
  • Direct deposit
  • Disability tax credit
  • Pre-authorized debit

Your representative will have to authenticate and register through the Represent a Client service. Once registered, your representative will give you their RepID, Business Number or GroupID which you will use to authorize your representative. Also, for your protection, you can change or revoke your representative's authorization at any time using the Authorized representatives feature.

9. Pay by pre-authorized debit

Pre-authorized Debit (PAD) is an online self-service payment option that allows you to initiate an agreement that authorizes the CRA to withdraw a pre-determined payment amount directly from your bank account on pre-determined date(s) to pay your tax obligations.

10. Proof of income statement (option ‘C’ print)

The “Proof of income statement (option ‘C’ print)” service allows you to view and print a “proof of income statement”, also known as an “option ‘C’ print”, based on your income tax return assessment (or most recent reassessment).  This statement can be printed and used when proof of your income is required, such as at your financial institution or when applying for government programs.

You can select a “proof of income statement” for any of the last three tax years, as long as those returns have been assessed.

Follow these steps:

  • On the “Proof of income statement (option ‘C’ print)” page, select the tax year for your statement using the drop-down menu (you can only select one tax year at a time), then click “Next”.
  • A new screen will appear, displaying a printer-friendly copy of your statement for the selected tax year.
  • You can now print the statement by clicking the “Print” button at the top right of the screen, the “Print” button at the bottom right of the screen, or from the “File” menu.
  • You can repeat the process for each desired tax year.

This will be a multi-page print, with the number of pages depending on the length of the statement.

11. Request a remittance voucher

The "Request a remittance voucher" service allows you to order personalized remittance vouchers, which you can use to make payments for a tax balance owing, payment on filing, or quarterly instalments, at a financial institution, or by mail along with a cheque or money order. Once you make your request, we will mail the voucher (s) to you within 10 to 14 business days.

Note that you cannot print these remittance vouchers from the CRA Web site as they require special magnetic ink to be processed by financial institutions. We must mail these vouchers to you.

You can order the following types of remittance vouchers:

  • T7DR - to make a payment for a tax balance owing (we will send you two T7DRs in one envelope)
  • T7DR(C) - to make a payment at the time you file your return (payment on filing) (we will send you one T7DR(C))
  • INNS3 - to make a quarterly instalment payment (we will send you two INNS3s in one envelope)

Request remittance vouchers by taking the following steps:

  • On the "Request a remittance voucher" screen, select the remittance voucher you want (you can only select one remittance voucher type at a time), then click "Submit".
  • A new screen will appear, confirming your request. If you would like to request another remittance voucher, or a different remittance voucher type, click the link shown to be taken back to the "Request a remittance voucher" screen.

Please allow 10 to 14 business days to receive your voucher (s).

12. Register my formal dispute

You can use our Register my formal dispute service to challenge an assessment, reassessment, determination, or redetermination notice we have sent you.

After you select the Submit button at the bottom of the "Register my formal dispute" page, a message thanking you for your submission is displayed. This message means we have received your submission.

Your submission is then routed to an agency employee. This person will read your submission and may contact you for clarification.

The Internet option to register a formal dispute currently does not let you submit attachments. You should keep your documents and any additional information until we contact you about your disagreement.

Ruling Number: This is the reference number issued by the CPP/EI Rulings Division of the Canada Revenue Agency. You can find this number on the top right hand corner of the decision letter. The number starts with CE followed by 12 digits. Enter the full number without any spaces or dashes, starting with CE. (e.g.: CE000000000000)

13. Change my marital status

The Change my marital status service allows you to change your marital status with the CRA.

The CRA has collected your marital status information from the identification area of your latest income tax return or from other communications with you.

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