1. Overall, how easy or difficult was it to use the virtual tour of the My Account service?
   Very easy Easy Difficult Very difficult
   
   
2. Overall, did you get the information you expected on the virtual tour of the My Account service?
   Yes No Partially
   
   
   If you answered "no" or "partially", please specify what other information you expected to get:
   
   
3. Overall, did the virtual tour encourage you to use the My Account service?
   Yes No
   
   
   Please provide reasons for your response:
   
   
4. Please use this space for any other comments or suggestions you have for improving the virtual tour of the My Account service.
   
   

Thank you for your feedback.