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canada.gc.ca
About the CRA
Institutional links
About the CRA
Making a Difference for Canadians
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Table of Contents
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Introduction
Mission
Vision
Values
Mandate
Taxpayer Bill of Rights
Commitment to Small Business
Serving Taxpayers, Benefit Recipients and Clients
Message from the Minister
Commissioner's Message
About the Report
About the CRA--Who We Are
Operating Nationwide
Contributing to the Quality of Life
Our Approach to Tax Administration
Taxpayer Behaviour
Factors Influencing Taxpayer Behaviour
Our Role in Addressing Taxpayer Behaviour
Helping Taxpayers Meet Their Obligations
Providing Outreach and Assistance
Offering Innovative and Secure Services
Simplifying Tax Administration
Deterring Non-Compliance
Conducting Reviews and Audits
Communicating the Results of Our Compliance Actions
Dispute Resolution and Administering Taxpayer Relief Provisions
Enforcing Legislation
Underground Economic Activity
Aggressive Tax Planning
Prosecuting Fraud
Conclusion
Appendix A – Where to Find Information on CRA Programs and Services
Appendix B – Client Programs and Income Tax Credits Administered by the CRA
Federal Programs delivered by the CRA as of April 1, 2007
Provincial and Territorial Programs and Income Tax Credits Administered by the CRA as of April 1, 2007
First Nations Government Programs Administered by the CRA as of April 1, 2007
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