Canada Customs and Revenue Agency
2000-2001 Estimates
Report on Plans and Priorities

Approved
Minister of National Revenue

Table of Contents

Section I - Messages

A. Minister's Message

Section II - Agency Overview

A. Mandate, Roles and Responsibilities
B. Strategic Foundation and Corporate Objectives
C. Factors Influencing the CCRA
D. Planned Spending

Section III - Plans, Results, and Resources

A. Planned Spending and Full-time Equivalents
B. Business Line Objective
C. Business Line Description
D. Planned Results
E. Related Initiatives and Resources

(i) Assistance to Clients and Assessment of Returns (BL1)
(ii) Verification and Enforcement Business Line (BL2)
(iii) Revenue Collections (BL3)
(iv) Appeals (BL4)
(v) Customs and Trade Administration (BL5)
(vi) Administration and Information Technology (BL6)

Section IV - Horizontal Initiatives

(i) Regulatory Initiatives
(ii) Sustainable Development

Section V - Financial Information

Section VI - Other Information

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