Changes for this year's tax-filing season
Filing online is easy, and we can help. Go to Get ready to file your 2012 income tax and benefit return, and we will walk you through it step by step.
The T1 General income tax and benefit package for 2012 is no longer available at Canada Post outlets and Service Canada offices. The T1 General income tax and benefit package for 2013 will be available at Canada Post outlets and Service Canada offices starting in February 2014.
If you still wish to file your return on paper, please be advised that the CRA no longer mails income tax and benefit packages, unless taxpayers request them. However, paper returns are still accepted. To get a paper copy of the T1 General income tax and benefit package for 2012, you can download and print one from our Web site, order one online, or call us at 1‑800‑959‑8281 to order one.
As the CRA is no longer producing abbreviated forms and guides, all taxpayers must now use the General Income Tax and Benefit Guide and forms. Please see our tips below to help you with the transition.
If you used the T1S-C, Credit and Benefit Return last year, please see Tips for claiming your credits and benefits.
If you used the T1S-A, Income Tax and Benefit Return last year, please see Tips for seniors.
If you need help filling out your return, you may qualify for help through the Community Volunteer Income Tax Program, which runs volunteer tax clinics across the country. If there is no tax preparation clinic listed for your area, check the clinics pages again as community organizations add clinics on an on-going basis.
NETFILE access code
You no longer need a NETFILE access code. However, as in previous years, you need your social insurance number and date of birth. NETFILE remains a safe and secure way to file your taxes online. For more information, please see What’s new for NETFILE.
TELEFILE was a service that let individuals file simple tax returns over the telephone. On June 27, 2012, the CRA announced that it would discontinue its TELEFILE service. Use of this service had declined, on average, by 10% every year as taxpayers moved to other channels, such as the CRA’s secure, convenient online services.
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