Due to the service interruption, individual tax returns for 2013 filed by May 5, 2014, will not incur interest or penalties. For more information, go to CRA's home page.
If you file your return late, your GST/HST credit, Canada child tax benefit payments, and old age security benefit payments may be delayed.
Most software programs available this year allow you to submit your return directly to the Canada Revenue Agency (CRA), so you no longer need to log into the CRA's NETFILE website; the software takes care of this for you.
Why file online?
The CRA received 75% of its tax returns electronically last year. Learn why so many Canadians have made the switch to fast and easy online tax filing.
Get your money faster! The average processing time for a return filed online is two weeks. For paper, the average is four to six weeks. And when you combine filing online with direct deposit, you may have your refund in your account in as little as eight days.
Filing online is fast and easy
A software package that has been certified by the CRA does all the work for you—making your calculations and asking you the right questions. All you do is enter your amounts and follow the prompts.
You can file online for free
There are many certified software programs that meet the needs of most taxpayers, available with different features at different prices. There are also products that are completely free or free with restrictions or exclusions.
Your information is safe
The CRA uses the same high levels of security that your financial institution uses to protect your banking information.
Filing online does not increase your chance of audit
Do you always file on paper so you can include your receipts, thinking it will lower the chances that your return will be audited? Whether you send in your receipts or whether you file online has no effect on which files are selected for audit. Save your receipts somewhere safe in case the CRA asks to see them, and enjoy the convenience of filing online.
What do I need to know before I file?
Being prepared will make filing a smooth and easy process. These tips will help you get ready.
- Gather all your income tax information: T4 and T5 slips, receipts, a copy of last year's return for reference, etc.
- You don't need access to the CRA's My Account service to file online. However, registering for this service has many benefits. Register for My Account now to make sure you can access it when you need it.
- If you need to change your address or direct deposit information, do so before you file.
- Discover all the ways to reduce your taxes this year. Check out the various tax credits you may be entitled to.
- See more tax information for people just like you:
File my return on paper
Wait! Before you file on paper, read Why file online? and see why so many Canadians have moved away from paper returns.
The 2013 tax package is available to view and print on the CRA website. For previous-year packages, go to tax packages for all years.
If you are not able to print your own package, you can order one using the online order form or call the CRA and ask us to mail a package to you.
The T1 general income tax and benefit package for 2013 is available at Canada Post outlets and Service Canada offices.
The CRA has a number of resources available to you when filing your return.
General help with preparing a tax return
Video series: Preparing your income tax and benefit return
In this video series, you can find general information on preparing and filing an income tax and benefit return. Jump between segments and find exactly what you're looking for. Also see other videos for individuals and families in our video gallery.
Find a volunteer to help you
The Community Volunteer Income Tax Program is run in clinics across the country to help modest-income Canadians complete their tax returns. Volunteer tax preparation clinics are generally offered between February and April, but some clinics run year-round.
Call us—we can help
If you have questions about how to complete your return, contact the CRA.
If you experience technical difficulties while filing, contact our e-Services Helpdesk.
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