...more information on the changes for this year's tax-filing season

Step 1:
Get ready
Step 2:
Get certified tax software and enter your information
Step 3:
Send your completed return online
The Canada Revenue Agency (CRA) receives two thirds of its tax returns online. Learn why so many Canadians have made the switch to fast and easy online tax returns.
Get your money faster! The average processing time for a return filed online is two weeks. For paper, the average is four to six weeks! And when you combine filing online with direct deposit, you may have your refund in your account in as little as eight days!
A software package, that has been certified by the CRA does all the work for you - making your calculations, and asking you the right questions. All you do is key in your amounts and follow the prompts.
There are many certified software programs that meet the needs of most taxpayers, available with different features at different price points. There are also products that are completely free or free with limited restrictions and/or exclusions.
The CRA uses the same high levels of security that your financial institution uses to protect your banking information.
Do you always file on paper so you can include your receipts, thinking it will lower the chances that your return will be audited? When you file online, sometimes the CRA may request some receipts to support your claims. This is a routine verification - not the same thing as an audit. When the CRA selects a return for audit, how you filed is not a factor in the decision. With a verification, just slip a copy of the requested receipt(s) in an envelope and mail it to the CRA. It's that simple.
Being prepared will make filing a smooth and easy process. Review these steps for ways to make sure you're ready.
Wait! Before you file on paper, read Why file online? and see why so many Canadians have moved away from paper.
Paper returns and guides can be printed from our Web site. For the 2012 tax package, go to General Income Tax and Benefit Package for 2012 and select your province or territory. For other years, go to Tax packages for all years.
Tax packages are also available for pickup between February and May at your local Canada Post office or Service Canada office.
If you are not able to print your own package, or do not live close to a Canada Post office, you can call the CRA and ask us to mail a package to you.
The CRA has a number of resources available to you when filing your return.
Video series: Preparing your income tax and benefit return
In this video series, you can find general information on preparing and filing an income tax and benefit return. Skip between segments and find exactly what you're looking for. Also see other videos for individuals and families in our Video gallery.
The Community Volunteer Income Tax Program is run in clinics across the country to help modest income Canadians complete their tax returns.
If you have questions about how to complete your return, you can call the CRA.
If you experience technical difficulties while filing, you can contact our e-Services Helpdesk.
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