My Account for Individuals
If you recently received an email from the Canada Revenue Agency asking for your attention, it was probably a notification that you’ve got online mail in My Account. It may simply be letting you know you have a benefit payment notice. There is nothing you need to do to get your payment whether you receive a paper cheque or direct deposit. You may receive this type of email again. Go to benefit payment dates or Child and family benefits for more information.
To access your online mail, you must be registered for My Account. If you haven’t already registered, you can register online. If you have forgotten your CRA user ID and/or CRA password go to Is there any way that I can recover them? If you login with a Sign-In Partner and have forgotten your password, contact your financial institution for assistance.
Starting in early July 2016, mail delivery in all regions across Canada may be interrupted or delayed by a possible postal disruption at Canada Post. Visit our postal disruption web page for more information.
If you are registered with My Account, you can also use Auto-fill my return when you file online using certified software.
On your mobile device? Try the MyCRA mobile app - you can securely access key parts of your tax information and manage personal details, wherever you are.
Choose from one of two ways to access My Account:
- Use the same sign in information you use for other online services (for example, online banking).
- None of your information will be shared with CRA. Your Sign-In Partner will not know which government service you are using.
- You will temporarily leave the CRA website to use your Sign-In Partner.
View the full list of Sign-In Partners
- BMO Financial Group
- CHOICE REWARDS MasterCard
- Desjardins Group
- Royal Bank of Canada
- TD Bank Group
Representatives (including friends and family members) can access My Account on behalf of someone else using Represent a Client.
To make an online payment, go to Make a payment. You can also set up a payment plan through My Account.
Your system may need an upgrade
To ensure the highest security standard your system should support TLS 1.2. For more information, go to Setting up your device to use CRA online services.
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