What should you do if your business suspends or resumes its operations?

If your business suspends its operations, whether you resume operations during the same calendar year or not, follow these steps:

Step 1

Call 1-800-959-5525 to notify us that you are suspending your operations and when you expect to resume. Otherwise, we will expect you to continue to remit payroll deductions and file returns. You may also use our TeleReply service or complete the back of Form PD7A.

Step 2

You may have to prepare a Record of Employment for each former employee. See How to Complete the Record of Employment Form.

Step 3

If you know that an employee will not be returning to work for you, we suggest that you calculate the employee's earnings and deductions for the year to date, and give the employee his or her T4 slip. Keep our copy of the slip and include it with your T4 Summary when you file it by the last day of February of the following year.

We also suggest that you calculate the employee's earnings and deductions for the year to date, and give the employees their T4 slips. For information on filing requirement, see Completing and filing information returns.

Resume operations

To resume your payroll account, all you need to do is start remitting as you used to do.

Related topics

• Remittance methods
• Hiring credit for small business (HCSB)