Your business has permanently stopped operating

At the prompt "Is your business closed?", press "1" for yes.

Use this option if you want to tell us that your business has closed or permanently stopped operating. If the closure is temporary, or if you are a seasonal employer planning to start up again, do not use this option.

We will ask you to enter the date the business stopped operating. If you do not know the date and cannot estimate one, we will ask you to enter the current date.

Example
If you stopped operating your business on March 21, 2012, you would enter "2012-03-21". Your next statement would indicate the change in your account status.

Near the end of your call, you'll be asked to confirm that the information you've provided is correct.

• If you answer "yes", the system will give you a confirmation number. Write it down and keep it with your paper remittance voucher.
• If you answer "no", we will not update your account. You can try again later or send us a paper reply. Otherwise, a payment will be expected.

Your payroll deductions account should be updated by the next business day.