Canada Revenue Agency
www.cra.gc.ca
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Automated messages to new GST/HST registrants and new employers
In order to assist new GST/HST registrants and new employers in meeting their first filing and remitting deadlines, the Canada Revenue Agency (CRA) began a national pilot project in June 2010 that involves sending automated phone messages to new taxpayers. The pre-recorded messages will remind them of their first filing and remitting deadlines.
The automated reminders will be sent from June 2010 to the end of October 2012. Selected taxpayers will receive a single reminder call before their first filing deadline. If a taxpayer has a new GST/HST account, and a new payroll account, that taxpayer may receive one reminder call for each account.
No personal taxpayer information will be given out in the filing and remitting due date reminders, and the CRA will not request any personal information from taxpayers.
The National Do Not Call List is intended to give consumers a choice about whether to receive telemarketing calls. Since the filing and remitting due date reminder calls are not telemarketing calls, the Do Not Call List does not apply to them.
Fraudulent communications always ask for personal information, such as social insurance, credit card, bank account, and passport numbers. The CRA's automated courtesy calls do not request, or give out any personal information. To learn more about how to identify fraudulent communications, consult Beware of fraudulent communications.
