Services for persons with disabilities

Community Volunteer Income Tax Program

If you need help to complete your income tax and benefit return, your income is low, and your tax situation is simple, volunteers are specially trained to help you. For more information about this free program, or if you want to become a volunteer, see Community Volunteer Income Tax Program (CVITP) or call 1-800-959-8281.

Help for persons who have a hearing or speech impairment

Do you use a teletypewriter (TTY)?
If you use a TTY, call 1-800-665-0354 during our regular hours of service.

Do you use an operator-assisted relay service?
If you use an operator-assisted relay service, contact us by using our regular telephone numbers during our regular hours of service.

We need your written permission to discuss your information with the relay operator. Send a letter containing the following information to your tax centre (we will keep it on file until you ask us to change it):

• your name, address, and social insurance number;
• the name of the telephone company that you are authorizing to discuss your information during relay calls; and
• your signature and the date you signed the letter.

Would you like to use a sign language interpreter?
If you give us 48 hours notice, we can arrange to have a sign language interpreter available at an interview or meeting.

Help for persons who have a vision impairment

If you have a vision impairment, we offer publications, forms, and personal information documents, such as notices of assessment and letters from us, in multiple formats.

The multiple formats available are braille, large print, etext (CD), or MP3. Publications are available all year, but to get your publications in the format you want in time for the tax-filing period, we need your request as soon as possible.

Also, if you have difficulty completing a regular print income tax and benefit return, you can file your tax return in braille, large print, or on CD. To get your publications in the format you want, see About multiple formats or call 1-800-959-2221.

In-person appointments

If we cannot resolve your enquiry by telephone, you can arrange to meet with an agent at a tax services office by calling 1-800-959-8281 or if you are using a TTY, 1-800-665-0354. Our premises include ramps and other aids to make entry easier and to prevent undue physical demands.

TELEFILE

If you want to use the TELEFILE service to file your income tax and benefit return, but are unable to use a touch-tone telephone pad because of an impairment, call 1-800-714-7257 for assistance.

Find a Physician

Select your province or territory below to search for a licensed physician located there. The listings show all specialties (for example, optometrists, audiologists, psychiatrists).

• Alberta
• British Columbia
• Manitoba
• New Brunswick
• Newfoundland and Labrador
• Northwest Territories
• Nova Scotia
• Nunavut
• Ontario
• Prince Edward Island
• Quebec
• Saskatchewan
• Yukon

Forms and publications

• Guide RC4064, Medical and Disability-Related Information
• Form T2201, Disability tax credit certificate
• Form T929, Disability supports deduction