We will not immediately issue a receipt for a payment you make, so you should keep your cancelled cheque or bank receipt as proof of your instalment payment.
An instalment payment summary is a record of your instalment payments that you have made to date. These may be shown on the back of Form INNS1, Instalment Reminder, or on Form INNS2, Instalment Payment Summary. We issue these forms in February and in August. You can also see the instalment payments you have made by using My Account.
If your summary shows payments that you did not make or that were not intended as an instalment payment, call 1-800-959-8281.
If you make a payment with a cheque that your financial institution does not honour, including a cheque on which you put a stop-payment, we will charge you a fee.
To request the refund of an overpayment of your instalments, send a letter to your tax centre or call 1-800-959-8281. We will review the matter on a case-by-case basis.
Did you move from Quebec in 2012? If you made instalment payments to Revenu Québec for 2012, you have to notify them of your change of address and ask for a refund of those amounts. Send the refund to us with a letter from Revenu Québec that provides the dates those payments were made. We will use this amount to cover the provincial or territorial tax in your new province or territory of residence.