How can I check the status of my refund?
If you are not registered to use My Account, you can get immediate access to your refund information using the Quick Access service.
By automated phone services
Call the Tax Information Phone Service (TIPS) at 1-800-267-6999. This service is available from mid-February to December 31.
Because your personal information is confidential, if you call us and ask for personal tax information, we will ask for:
- your social insurance number,
- your month and year of birth, and
- if you call before May 1, 2014, you will need the total income amount you entered on line 150 of your 2012 return. If you call on or after May 1, 2014, you will need the total income amount you entered on line 150 of your 2013 return.
If you have moved recently, let us know your new address as soon as possible.
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