Videos and recorded webinars for individuals and families

Videos

Online mail

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Learn about the Canada Revenue Agency's new online mail service, which allows individuals to receive some correspondence from the CRA online through My Account.

1:45 min. | Added: April 14, 2015 | Alternative format and transcript

For more information, go to Online mail in My Account.

MyCRA mobile app

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Find out all about the Canada Revenue Agency's new mobile app, MyCRA. Connect to the CRA anytime, anywhere!

1:50 min. | Added: April 14, 2015 | Alternative format and transcript

For more information, go to www.cra.gc.ca/mobileapps.

Change it up: Pay your taxes online

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Paying your taxes online is faster, easier, and secure. You can pay online through your bank or directly through the CRA website.

1:35 min. | Added: April 15, 2015 | Alternative format and transcript

For more information, go to canada.ca/payments.

Debt Collection at the Canada Revenue Agency (CRA)

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Find out about debt collection at the CRA including what payment options are available, how to work with the CRA if you can't pay and what may happen if you don't pay what you owe.

Need a hand?

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This video describes the Community Volunteer Income Tax Program and how it helps individuals who have modest income and a simple tax situation and who cannot prepare their income tax and benefit return.

2:05 min. | Added: February 16, 2015 | Alternative format and transcript

Video is also available in French, Arabic, Cantonese, Cree and Punjabi.

For more information, go to www.cra.gc.ca/volunteer.

Filing Online - Fast, Easy, and Secure

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Learn how to file online step by step.

2:28 min. | Modified: January 6, 2015 | Alternative format and transcript

For more information, go to www.cra.gc.ca/getready.

Lend a hand!

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With the Community Volunteer Income Tax Program (CVITP), you can make a difference in your community by hosting a tax preparation clinic. Want to lend a hand? Watch this video to learn more about the CVITP and find out what you could get out of it as a volunteer.

2:35 min. | Added: December 2, 2014 | Alternative format and transcript

For more information, go to www.cra.gc.ca/volunteer.

Series: International Students and Income Tax

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This tax information video provides international students studying in Canada with information about the Canadian tax system and their rights and responsibilities as taxpayers in Canada. It also introduces tax matters specific to students from foreign countries wanting to study in Canada.

Series: Tax Measures for Persons with Disabilities

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This video series is intended to help individuals with a disability, or the people who support them, find the answers to some of the key questions related to tax measures that may apply to them.

We Are the Canada Revenue Agency

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Do you ever wonder how one of Canada's largest government departments works? Our core mandate is to administer tax and benefit programs, and to ensure compliance with Canada's tax laws. Learn about what we do here at the Canada Revenue Agency, and how we contribute the quality of life of Canadians.

3:52 min. | Added: May 20, 2014 | Alternative format and transcript

Online is much easier… the Canada Revenue Agency has a service that's right for you

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The Canada Revenue Agency is making it easier to manage your taxes online. This video tells you more about our online services.

1:16 min. | Added: May 15, 2014 | Alternative format and transcript

Make Things Right

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This video provides general information on the voluntary disclosures program (VDP).

2:07 min. | Modified: April 8, 2014 | Alternative format and transcript

For more information, go to www.cra.gc.ca/voluntarydisclosures.

Student Series: What's in it for me?

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Are you attending a post-secondary institution? Check out these videos to find out about the credits and benefits available. Also find out how easy it is to file your income tax and benefit return.

Direct Deposit

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Learn about the benefits and convenience of direct deposit.

59 sec. | Modified: December 23, 2013 | Alternative formats and transcript

For more information, go to www.cra.gc.ca/directdeposit.

Making a payment to the CRA

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A tax tip: The CRA receives millions of payments each year. Help us make sure your payment is processed correctly.

1:18 min. | Added: May 7, 2013 | Alternative formats and transcript

For more information, go to www.cra.gc.ca/payments.

NETFILE - It fits my life

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Too busy for taxes? Find out how NETFILE fits your life.

0:58 sec. Added: April 4, 2013 | Alternative format and transcript

For more information, visit www.netfile.gc.ca.

NETFILE - Myths and facts

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Think you've heard it all about NETFILE? Get the facts here.

2:18 min. Added: April 4, 2013 | Alternative format and transcript

For more information, visit www.netfile.gc.ca.

Series: Newcomers to Canada and the Canadian Tax System

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This tax information video provides newcomers to Canada with information about the Canadian tax system and their rights and responsibilities as a taxpayer in Canada.

Learn why so many Canadians are filing online

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Learn why so many Canadians are filing online. It's fast, easy, and secure.

3:09 min. | Added: March 5, 2013 | Alternative format and transcript

Series: Canadian Students and Income Tax

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This tax information video contains income tax and benefit information that is particularly relevant to the tax situations of Canadian students.

E-services for Individuals

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Take advantage of the CRA's e-services for individuals and take care of your tax affairs at your convenience.

1:02 min. | Added: April 5, 2012 | Alternative formats and transcript

For more information, go to www.cra.gc.ca/electronicservices.

Series: Preparing Your Income Tax and Benefit Return

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In this video series, we will provide general information on preparing and filing an income tax and benefit return.

Recorded webinars

The disability tax credit and registered disability savings plan: Disability tax credit

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Information on the disability tax credit. This video is segment 1 of 2.

This is a recording of a webinar broadcast in November 2013.

9:56 min. | Added: May 20, 2015 | Alternative formats and transcript

For more information, go to www.cra.gc.ca/rdsp

The disability tax credit and registered disability savings plan: Registered disability savings plan

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Information on Registered disability savings plans, withdrawing money and income tax withholding. This video is segment 2 of 2.

This is a recording of a webinar broadcast in November 2013.

23:56 min. | Added: May 20, 2015 | Alternative formats and transcript

For more information, go to www.cra.gc.ca/disability

Taxpayer Relief Provisions - Cancel or waive penalties or interest

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This is a recording of a live webinar broadcast in March 2012 about the Taxpayer Relief Provisions and requests to cancel or waive penalties or interest.

31:13 min. | Added: December 14, 2012 | Alternative formats and transcript | Questions and Answers - Taxpayer Relief Provisions

For more information, go to www.cra.gc.ca/taxpayerrelief.

Service Complaints Program

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This is a recording of a live webinar broadcast in March 2012 about the CRA's Service Complaints process.

17:49 min. | Added: June 21, 2012 | Video, dial-up version | Transcript, Webinar documentation and download

For more information, go to www.cra.gc.ca/resolvingdisputes

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